Housekeeping Supervisor

Job Responsibilities:

  • Monitors Housekeeping personnel to ensure all tenants and employees receive prompt and courteous service
  • Oversees laundry operations
  • Schedules routine inspections of all Housekeeping areas
  • Inspects tenants and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair
  • Manages spring cleaning schedules
  • Makes recommendations to the General Manager or designate regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair
  • Informs other departments of Housekeeping matters that concern them, particularly the Laundry Department, the Maintenance Department, and Front Office department. Maintains open channels of communication with other Managers and the General Manager.
  • Identifies and ensures highest possible standard of cleanliness, maintenance, guest room supplies and amenities at a realistic costs
  • Supervises outside contractors to ensure contractual compliance
  • Implements and controls Housekeeping procedures that provide for the health and safety of personnel and guests, such as lost and found service, key control, security and emergency procedures and environmental procedures
  • Is prepared to implement assigned tasks during emergencies such as fires, power failures and bomb threats
  • Possess a complete knowledge of washing, spotting, starching, dry-cleaning and pressing techniques
  • Ensure that all items laundered within the company’s laundry are finished to the highest standard achievable and returned to the tenants or staff in immaculate condition
  • Organize movement of dirty and clean laundry
  • Ensure all damaged linen and uniforms are sent to the uniform room for repairs or discarding
  • Control and record chemical consumption and reorder as required
  • Assist in maintaining records of stock and equipment
  • Supervise all employees with the Laundry Department
  • Ensure an accurate valet delivery
  • Ensure daily production records for linen and uniforms are maintained
  • Ensures that regular preventive maintenance is carried out and reduce downtime with proper coordination with the maintenance department
  • Other tasks assigned by Operations Manager

Job Requirements:

  • Degree or Diploma in Hospitality Management is an asset
  • Graduates bachelor’s degree and/or diploma in hotel or another related field.
  • Computer Knowledge and experience in MS office programs.
  • Minimum 3 years work experience in Housekeeping Tasks
  • Able to work independently
  • Flexible with regard to time shifts
  • Not hesitant to work on holidays and prolonged shifts if required
  • Friendly with equipments and is able to operate them well
  • A positive attitude and excellent communication skills
  • Experience of motivating and leading a winning team
  • Ability to remain calm whilst under pressure.

Job Benefits:

  • Health Insurance
  • Accident Insurance
  • Annual Leaves
  • Sick Leaves
  • Special Leaves
  • Public Holidays
  • Annual Staff Party
  • Training Opportunities
  • Other Leaves and Benefits

How to apply:

Interested candidates should send CV with three professional referees, a recent photograph and cover letter with copies of relevant certificates to Naki Head Office or Shortlisted candidates will be notified and contacted for interview.

Contact Person: HR Department
Email Address:
Phone Number: 023 900 959 081 990 959

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