Job Responsibilities:

• Comply with all departmental policies and service procedures/standards
• Monitor and maintain cleanliness, sanitation and organization of assign work areas
• Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture
• Regularly communicating with other staff to maintains good relations
• Build and maintain positive relationships with all tenants in order to exceed their needs
• Create a positive company image in every interaction with internal and external tenants
• Maintain positive guests/tenants and employee relations at all times
• Be familiar with property safety, first aid and fire and emergency procedures and enforce these within the company
• Room booking reservation and office supplies inventory
• Support purchasing and company events organization
• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Arrange travel and accommodations, and prepare vouchers
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
• Do other tasks as required by management team

Job Requirements:

• High School Degree/Bachelor’s degree in hospitality or relevant skill.
• At least 1-year experience in hospitality related work.
• High-level communication and networking skills.
• Excellent interpersonal skills.
• Ability to work well under pressure.
• Good in English and/or Chinese.
• Computer literacy (Office 365, Ms. Words, Ms. Excel, Internet & E-mail).

Job Benefits:

• Health Insurance
• Accident Insurance
• Annual Leaves
• Sick Leaves
• Special Leaves
• Public Holidays
• Annual Staff Party
• Training Opportunities
• Other Leaves and Benefits

How to apply:

Interested candidates should send CV with three professional referees, a recent photograph and cover letter with copies of relevant certificates to Naki Head Office or hr@nakigroup.com. Shortlisted candidates will be notified and contacted for interview.